Privacy Policy
Effective date: 2026-06-06
ScanChess ("we", "us") respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you use the ScanChess website and mobile app (the "Service").
Information We Collect
To provide our chess-scanning service, we collect the following information:
- Account information: When you sign in with Apple or Google, we receive your email address and a basic account identifier to create and manage your account.
- Content you upload: Photos of scoresheets, chessboards, and related images you capture or upload. These images are sent to a third-party AI model provider to be processed and converted into standard chess notation (PGN).
- Credits and transactions: Your credit balance, purchase records, and consumption history, used for billing and abuse prevention.
- Usage and device information: For security and product improvement, we may log basic data such as device type, app version, and crash reports.
How We Use Information
- To provide core functionality: recognizing your uploaded images and generating scan results.
- To manage your account, credit balance, and transactions.
- To keep the Service secure and prevent fraud and abuse.
- To respond to your support requests and improve the product.
Third-Party Services
We share the minimum necessary data with the following third parties to operate the Service:
- AI model provider: To perform scan recognition, the scoresheet/board images you upload are transmitted to the AI model provider we use for processing.
- Apple and Google Sign-In: Used for authentication (Sign in with Apple / Google).
- We do not sell your personal information, and we do not use it for advertising unrelated to the Service.
Data Retention
We retain your account information, game history, and images only for as long as necessary to provide the Service. When the data is no longer needed, or when you request deletion, we delete it.
Data Deletion and Account Deletion
You can delete your account at any time using the in-app "Delete Account" feature. This deletes your account information along with the uploaded images and scan data associated with your account. Once deleted, this data cannot be recovered.
If you need help deleting your data, you can also email us at support@scanchess.com.
Data Security
We use reasonable technical and organizational measures to protect your data in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure.
Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date at the top.
Contact Us
If you have any questions about this Privacy Policy, contact us by email at support@scanchess.com.